Reference

Your data choices stay clear

Your account data, DANA, OVO, GoPay and QRIS payment records, and cookie choices are explained here before you open your account with 123slot.

Account data explainedDANA and QRIS recordsCookie choicesWIB support hours
123slot Your data choices stay clear
CONTACT ROUTES

Reach us about privacy requests

Privacy questions should reach the team that can check your account record, not a public comment thread. We handle requests through live chat, WhatsApp, and email from 09:00 to 23:00 WIB. To help us find your profile quickly, include your registered phone or email, your device type, and the payment rail involved if your question concerns DANA, OVO, GoPay, or QRIS.

Team online

Live chat

Open the chat bubble after signing in and choose Privacy Request. We can see your account ID there, so you do not need to send full payment app screenshots in the first message.

WhatsApp

Send a message during 09:00-23:00 WIB with your registered phone number and the privacy action you want. We will ask extra questions only when we need to match the account safely.

Email

Use email when your request needs attachments, such as a correction to name spelling or proof for a wallet mismatch. Keep DANA, OVO, GoPay, and QRIS receipts cropped to needed fields.

CONTROL POINTS

How we handle your privacy

We built this policy around the moments where your data actually moves: account opening, wallet checks, game-session logs, cookies, and support tickets.

Account opening

When you open an account, we collect the phone or email you provide, your chosen login details, device signals, and…

Payment records

DANA, OVO, GoPay, and QRIS references are stored with wallet activity so we can match deposits, check withdrawal requests, and…

Game activity

Sessions on Aviator, Fishing God, Bingo, MotoGP Betting, and similar pages create logs such as time, device, and round reference.

Cookie controls

Cookies keep you signed in, remember language choices, and help us spot repeated failed logins.

Retention rules

We keep records only for account operation, dispute handling, safety checks, and legal duties that apply to us.

Change requests

If your phone, email, or name detail is wrong, contact us before opening a second account.

Privacy questions before you join

These answers focus on the privacy questions we hear before you open an account or send a wallet request. They explain what data we handle, how to reach us, and what steps you can take from your own device. If your case involves identity, payment matching, or account access, we may ask you to confirm details before making a change.

We collect the details you enter, such as phone or email, login data, device signals, and account time stamps. We also keep wallet references when you use DANA, OVO, GoPay, or QRIS.

You can start from Menu > Account > Privacy on mobile web. For phone or email changes, we verify your profile first, because those details affect login recovery and wallet request checks.

No. We store transaction references and wallet activity needed to match your account balance and handle disputes. Your payment app password stays with that app, and we will not ask you for it.

Cookies help keep your session active, remember site choices, and detect repeated failed login attempts. You can clear them in your browser, but you may need to sign in again afterward.

Contact live chat, WhatsApp, or email between 09:00 and 23:00 WIB with your registered phone or email. Tell us whether you want a copy, a correction, or help with payment records.

Game-session records show time, device, and round references. They help us check account activity if you report a missing result, a connection issue, or a wallet balance question after a session.

We handle privacy requests through the account owner after verification. If another person contacts us, we avoid changing account data until we can confirm permission through your registered contact route.